Shipping Policy

Processing Time

Orders are typically processed within 1-3 business days.

Shipping Times

Delivery times vary by item and depend on the supplier location. Most orders arrive within 7-15 business days after processing. Estimated delivery windows are shown on each product page.

Shipping Costs

Shipping costs are calculated at checkout based on your order and delivery address. We offer free shipping on orders over $50.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information so you can follow its progress.

Multiple Items, Multiple Packages

If your order contains items from different suppliers, they may arrive in separate packages at different times. This is normal and does not mean part of your order is missing.

Delays

Occasionally, shipments may be delayed due to customs, weather, or carrier issues beyond our control. We appreciate your patience and will keep you updated if we're aware of a delay.

Questions

Email us anytime at hearthandnook@hearthandnook.store.